If you have forgotten your old password or need a new one, you can request that here.

You can access all information about your order at your account center. You will see the order's status and have access to delivery tracking information.

You will receive an email confirming your payment once it is completed (when paying by credit card or PayPal). You can also verify the payment status at your account center.

You can review all order details and take action at your account center. Changes you can make at the account center:

- Change the gift message (only if the gift has not been packed or shipped)

- Edit your contact name, address and phone number

If the system does not allow you to make any of these changes, please call or email the customer service team for further assistance.

Please call us during business hours at the number(s) below, or email us your questions including as much detail as possible.

Please send us your questions being as specific as you can. You can also call us during business hours at the numbers below.